|Terms and Conditions|
Terms and Conditions
1~~By clicking the order button, you are offering to buy the item(s) at the price stated,subject to our terms and conditions,a binding contract is only formed when you receive confirmation that your order has been accepted.
2~~We aim to deliver within 7 days if not before, but delivery time maybe lengthened due to circmstances beyond our control and if a long delay is expected, we will notify you.
3~~You will only own the item(s) once we have received payment in full for all items ordered.
4~~Please check the item(s) on delivery, if item(s) are damaged or faulty, please inform us within 7 working days and we will replace/refund said item(s) please return in it's original and unused condition, together with it's packaging and receipt.
** please see conditions on engraved items.
5~~ENGRAVED ITEMS: the money back/replacement does NOT apply to engraved items,unless we have engraved it incorrectly and the fault is ours,we will check with the original order and if you have misspelt the wording, dates etc, we will not be held responsible, but should the item be faulty your statutory rights are not affected.
6~~Images displayed may not be actual size
7~~Prices do not include VAT (UK) as we are not currently registered, but this may change in the future, and it will be clearly stated on the order form.
8~~We hope you find our products to be of good quality and excellent value, but if you are not totally satisfied please return to:
Mrs S Adamson
Black Cat Engravers
Lytham St Annes
With a note explaining the reason for the return, whether you prefer a replacement/refund for the item, please post back securely,if possible by recorded/special delivery
WE ARE COMMITTED TO YOUR PRIVACY
The information we collect about you lawfully (Data Protection Act 1998) will only be used to help us process your order to the best of our ability.
We will not email you in the future, unless you have given us your consent i.e. newsletter about new products.
We will not pass your email address or any other details to any 3rd party.